Simple Energy is looking for an energetic and customer-focused Service Advisor to join our Straightforward Energy Kochi (Vennala) Service Centre.
Key Responsibilities
Handle customer service enquiries and vehicle service bookings.
Understand customer concerns and coordinate with technicians.
Prepare and explain job cards and service estimates.
Keep customers updated about service progress.
Ensure timely vehicle delivery and excellent customer experience.
Coordinate warranty claims and service-related requirements.
Maintain proper service records and follow-up with customers.
Ensure high standards of customer satisfaction.
Requirements
Experience as a Service Advisor in the automobile / EV industry is preferred.
Good communication and customer-handling skills.
Basic technical knowledge of automobiles or electric vehicles.
Strong coordination and problem-solving skills.
Energetic, responsible, and customer-oriented.
Freshers with relevant automobile knowledge may also apply.
What We Offer
Good salary package based on experience
Performance-based incentives
Growth opportunities opportunities
Chance to work in the growing electric mobility industry
Location: Simple Energy Kochi – Vennala, Kerala
Head Office: Bangalore
Interested candidates can apply with their updated CV.
Pay: ₹14,000.22 - ₹18,000.00 per month
Work Location: In person
📌 Service Advisor Edappally
🏢 simple energy (electric scooter)
📍 Edappally
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