Key Responsibilities
Diagnose and troubleshoot issues in LED TVs and Washing Machines.
Attend customer service calls and provide in office technical support.
Perform installation, repair, maintenance, and replacement of defective parts.
Assist customers over phone for basic troubleshooting and issue resolution.
Ensure timely closure of service requests within defined TAT.
Identify root causes of product failures and provide corrective solutions.
Coordinate with service centers, spare parts teams, and customer support teams.
Maintain service records, job sheets, and daily service reports.
Escalate complex technical issues to senior technical teams when required.
Ensure adherence to company service standards and customer satisfaction goals.
Conduct product inspections and quality checks after repairs.
Support warranty and out-of-warranty service activities.

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Tv Technician New Delhi
🏢 Super Plastronics
📍 New Delhi