Key responsibilities
Architecture and strategy
Define the enterprise observability and AIOps architecture: instrumentation, telemetry pipelines, data storage, analytics, and visualization across infrastructure, applications, and business services.
Develop a roadmap for automation and AIOps adoption, including tooling choices, integration patterns, and operating model (NOC/SOC/SRE/DevOps).
Solution design and integration
Lead solution design for monitoring, logging, tracing, event management, runbook automation, and orchestration across data center, cloud, network, and EUC towers.
Evaluate and integrate tools such as APM/observability platforms (Dynatrace, Recent Relic, AppDynamics, ELK, Grafana,Site24x7), ITSM/ITOM (ServiceNow,ManageEngine), automation/RPA/orchestration platforms, and AIOps engines.
AIOps and AI/ML?driven operations
Design and implement AIOps use cases: anomaly detection, noise reduction, event correlation, root?cause analysis, capacity forecasting, and automated remediation.
Architect and optimize agentic / Gen?AI solutions (e.g.,



autonomous operations assistants, runbook copilots) integrated with observability and ITSM platforms.
Automation and orchestration
Define automation architecture for IT operations: task automation, workflow orchestration, infra?as?code, CI/CD integrations, and policy?driven remedial actions.
Work with infra and app teams to identify high?value automation candidates (recurring incidents, manual runbooks) and design robust, secure automation solutions
Standards, patterns, and governance
Establish standards for telemetry (what to instrument, log, trace), alerting thresholds, SLO/SLA monitoring, and dashboard design to avoid alert fatigue and ensure actionable insights.
Create reusable reference architectures and patterns for observability, automation, and AIOps in different settings (on?prem, multi?cloud, Kubernetes, serverless).
Presales, stakeholder engagement, and enablement
Support RFP/

📌 Tools Coe Solution Architect Navi Mumbai
🏢 3i Infotech
📍 Navi Mumbai