Req ID: 129384
Remote Position: Yes
Region: Asia
Country: India
State/Province: Chennai
City: Guindy, Chennai

GENERAL OVERVIEW

Functional Area: Information Technology (ITM)
Career Stream: IT Infrastructure (INFR)
Role: Specialist (SPE)
Job Title: Specialist, IT Infrastructure
Job Code: SPE-ITM-INFR
Job Level: Level 08
Direct/Indirect Indicator: Indirect

SUMMARY

The Specialist, IT Infrastructure will install, maintain, upgrade, and
continuously improve the site's operating environment, ensuring the ongoing
reliability, performance and security of the infrastructure. This includes
monitoring and upkeeping the operating environments; responding to incidents &
problems, planning for growth, deployment of new technologies as well as design,
install, configure, maintain and perform testing of PC/server operating systems,
networks, and related utilities and hardware. Other responsibilities include
troubleshooting problems as reported by users, supporting Web access and
telephony services, and the acquisition, replacement and decommissioning of
related equipment,



software and services.

DETAILED DESCRIPTION

Performs tasks such as, but not limited to, the following:

* Provide technical support and perform maintenance

* Perform service monitoring and reporting, with a focus on risk management and
compliance

* Explore current solutions, enhancements and opportunities for continuous
improvement, projects and more

* Perform the acquisition, provisioning and decommissioning of related
equipment, software and services

* Lead projects and change management initiatives

KNOWLEDGE/SKILLS/COMPETENCIES

* Strong customer service orientation

* Strong analytical, troubleshooting and problem solving skills.

* Good communication (both oral and written) and documentation skills.

* Leadership and teamwork skills.

* Ability to plan projects and tasks.

* In-depth knowledge of the Windows OS (server and client) and the desktop
operating environment. Linux and other mainstream OS know

📌 Specialist, IT Infrastructure (Chennai)
🏢 Celestica International
📍 Chennai