YOUR PROFILE

- Strong Communication & Customer Service Skills
- 1 to 5 years of international contact centre experience.
- Min graduation requirements must.
- Positive technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools
- Must possess excellent written and oral communication, listening, and comprehension skills.
- Stellar customer service skills and the ability to de-escalate customer frustration.
- Superior problem-solving skills and the ability to work independently and objectively.
- Dedication to the customer experience with the ability to build and maintain strong relationships.
- Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.
- Sound decision making.
- Must be able to effectively adapt to accelerating changes.

WHAT YOU'LL LOVE ABOUT WORKING HERE

- You can shapeyourcareer with us. We offer a range of career paths and internal opportunities withinCapgeminigroup. You will also get personalized career guidance from our leaders.

- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partnercoverageor new parent support via flexible work.





- You will have theopportunity to learnon one of the industry's largest digital learning platforms, with access to 250,000+ courses andnumerouscertifications.

- We'recommitted toensuringthat people of all backgrounds feel encouraged and have a sense of belonging to Capgemini. You are valued for who you are, and you canbring your original self to work.

- Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get toparticipatein internalsports events, yoga challenges, or marathons.

- At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges.

For this role, the gross annual starting base salary is [X] [currency] (full-time). This covers base pay only any bonuses, incentives, and benefits will be discussed later in the recruitment process. Candidates with additional experience or qualifications may receive a higher offer, determined by objective, gender-neutral criteria and consistent with our pay principles. If a collective labour agreement applies, we will explain the relevant pay terms at the interview stage. Note: We never ask for your current or previous salary during our hiring process.

📌 Associate Business Advisor (Noida)
🏢 Capgemini
📍 Noida