Key Responsibilities:

- Act as the strategic interface between IT and Commercial business teams.
- Lead the execution of commercial excellence projects across sales, marketing, and customer engagement functions.
- Champion the adoption of AI/ML/GenAI and other digital innovations to drive efficiency and competitive advantage.
- Oversee CRM strategy, implementation, governance, and continuous improvement.
- Manage and mentor a high-performing team of 35 IT professionals.
- Collaborate with cross-functional stakeholders to ensure successful change management and user adoption.
- Track project KPIs and ensure timely and within-budget delivery.

Requirements:

- Proven experience in IT-business partnering, preferably in a commercial function.
- Solid understanding of CRM systems and their impact on business.
- Knowledge and passion for emerging technologies such as Generative AI, analytics, and automation.
- Exceptional leadership, stakeholder management, and communication skills.
- Experience managing change initiatives and delivering digital transformation.

📌 IT Business Partner Commercial (Mumbai)
🏢 Amneal Pharmaceuticals
📍 Mumbai