Key Responsibilities:

Strategy:

- Deliver best-in-class operational services to clients and internal partners.
- Support and maintain robust operational relationships across the Operations business.
- Engage with external stakeholders to maintain and improve service standards.
- Ensure collaborative engagement globally to foster positive working relationships.

Reconciliation & Processing:

- Produce high-quality reconciliation outputs daily.
- Manage data loads and resolve load failures.
- Perform manual matching of exceptions.
- Conduct initial investigation of exceptions and allocate to correct business owners.
- Ensure timely and accurate narration updates for breaks.
- Liaise with all business areas to resolve exceptions promptly.
- Ensure service delivery meets corporate client KPIs.

Risk & Compliance:

- Complete personal risk management activities including Control Attestation, Risk Event,



and Breach Reporting.
- Ensure accurate and timely reporting with focus on quality and prevention.
- Maintain compliance with all risk and control policies.

People & Culture:

- Maintain and complete all mandatory training requirements.
- Encourage a culture of collaboration, openness, and ethical decision-making.
- Support FNZ culture, conduct standards, and team engagement initiatives.

Experience Required:

- Reconciliation and financial accounts experience preferred.
- Understanding of risk and compliance policies in financial services.
- Strong attention to detail and ability to meet deadlines.
- Ability to communicate effectively with internal and external stakeholders.

📌 Reconciliation Officer (Gurugram)
🏢 FNZ Group
📍 Gurugram