1. Make outbound calls to promote products and follow up on purchases.
2. Respond to customer inquiries and provide product/service information.
3. Resolve customer complaints and provide appropriate solutions.
4. Keep accurate records of customer interactions and update databases.
Key Deliverables:
1. Meet and exceed sales and customer satisfaction targets.
2. Stay updated on industry developments and competitor offerings.
3. Adhere to company policies, including confidentiality and data security.
4. Participate in training to improve skills and knowledge.