- Manage PMP (Private Marketplace) deal setup and optimization on the PubMatic platform.
- Collaborate with internal global teams including Sales, Marketing, Business Development, Product Management, Customer Success, and Engineering to execute PMP deals within defined Service Level Agreements (SLAs).
- Generate and interpret reports to derive competitive insights for clients.
- Utilize PubMatic Analytics and internal tools to monitor performance and troubleshoot under-performing PMP deals.
- Coordinate with technical escalation and analytics teams to explore new data and insights that can drive innovation for both publishers and buyers.
- Document Standard Operating Procedures (SOPs) for deal setup, troubleshooting playbooks, and escalation protocols.
- Partner with the Ad Solutions (AdSol) team to implement deal optimization strategies.
- Maintain accurate records across multiple support systems (e.g., Salesforce, JIRA).
- Troubleshoot PMP deal issues, including data verification and analysis, root cause identification, and managing client communications and follow-ups.
- Preferred: Hands-on experience with web debugging tools, HAR file analysis, and SQL.
Qualifications:
- Bachelor's degree in BCA, B.Tech/B.E., or MCA.
- 2–4 years of relevant experience in the AdTech industry.
- Robust knowledge of DCM (DoubleClick Campaign Manager), GAM (Google Ad Manager), DSPs, SSPs, and Ad Exchange workflows.
- Good understanding of Private Marketplace (PMP) operations.
- Proficiency in Microsoft Excel; experience with Excel Macros is a plus.
- Excellent skills in campaign optimization and reporting, with experience on either publisher or agency side.
- Shift Time: APAC: 6:00 AM 3:00 PM/ EMEA: 2:00 PM 11:00 PM