Position Banking Customer Care Executive Customer Service Executive Locations Bengaluru Hyderabad Experience 05 Years Freshers and experienced candidates can be considered depending on process requirements Job Type FullTime Voice Customer Support Process Key Responsibilities Handle inbound customer calls related to banking products and services Resolve customer queries regarding accounts transactions cards payments and banking services Provide accurate information and appropriate solutions within defined TAT SLA Handle customer complaints and escalate complex issues to the appropriate team Maintain proper documentation of customer interactions Follow banking KYC compliance and datasecurity procedures Maintain required quality productivity and customer satisfaction standards Coordinate with internal teams for issue resolution Ensure qualified and courteous communication with customers Candidate Requirements Graduate 12th pass depending on process requirements Excellent English communication skills Good customerhandling and interpersonal skills Basic computer and MS Office knowledge Banking BPO customer service financial services or callcentre experience is preferred Willingness to work in rotational shifts including weekends depending on process requirements Candidates should be comfortable working from Bengaluru or Hyderabad Preferred Experience Banking Customer Care Banking BPO Voice Process Customer Support Credit Card Debit Card Retail Banking Digital Banking Payments BFSI hidden mobile (phone hidden) 87hidden mobile2 hidden email www WhiteHorsemanpower in White Horse Manpower Consultancy Private limited

📌 International Banking Customer Care Executives for HYDERABAD and BLORE (Bengaluru)
🏢 White Horse Manpower Consultancy P
📍 Bengaluru