In this role, you will play a key part in driving data‑backed decision‑making and customer‑centric marketing across METRO’s global markets. You’ll work closely with international marketing teams, data scientists, and CRM specialists to analyze customer behavior, optimize communication journeys, and build intelligent reporting and automation tools. Your work will directly influence how 21 countries engage with millions of customers—transforming data into actionable insights, scalable processes, and impactful business outcomes.
Your responsibilities
- Implementing projects in cooperation with marketing teams from 21 countries worldwide and the METRO Group headquarters in Düsseldorf
- Analyzing and preparing reports on executed marketing and customer-related activities
- Collaborating with the Data Science team
- Automating CRM communication processes
- Creating data visualizations (Looker Studio Mandatory)
- Participating in the development of tools and processes for customer communication management, including defining requirements for current functionalities
- Integrating data sets from multiple sources
- Ensuring high quality of processed and reported information
📌 Specialist - Business & Customer Analytics (Pune)
🏢 METRO Global Solution Center IN
📍 Pune
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