26 Aug
|
StoryYell Private
|
Bengaluru
26 Aug
StoryYell Private
Bengaluru
Actively hiring
Customer Service Associate
Start Date
Starts Immediately
CTC (ANNUAL)
₹ 3,30,000 - 3,65,000 ₹ 3,30,000 - 3,65,000 /year
Experience
No experience required
No experience required
Apply By
25 Sep' 26
Posted few hours ago
Fresher Job
30 applicants
About the job
Location: Bengaluru, Bellandur, in-office
Experience: Graduate in any relevant field
Salary: Rs 3,20,000 - Rs 3,50,000 per annum
Variable pay: Rs 25,000 - Rs 35,000
Joining bonus: Rs 10,000
Transportation: One-way cab facility up to 15km
We are looking for a dedicated customer service associate to deliver people-focused customer interactions. The primary focus is to drive brand loyalty through exceptional service and digital-first support. This role is ideal for individuals who thrive in a fast-paced setting and are passionate about helping others.
Key Responsibilities:
1. Provide exceptional support to ensure high levels of customer satisfaction.
2. Address customer inquiries and resolve issues across various digital and voice channels.
3. Execute technical support tasks and troubleshoot basic user problems.
4. Apply analytical problem-solving to improve the overall support experience.
5. Integrate customer feedback to refine service quality and efficiency.
6. Collaborate with dedicated teams to maintain digital trust and safety.
7. Manage daily interactions with a focus on revenue generation and brand growth.
Skill(s) required
Effective Communication English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills
Other requirements
1. Strong interpersonal skills and a natural ability to ensure customer satisfaction.
2. Excellent written and verbal communication skills.
3. Analytical mindset with the ability to solve problems quickly.
4. Adaptability to work in a dynamic,
high-pressure environment.
5. Bachelor’s degree in a relevant field of study.
6. Previous experience in a startup or fast-paced setting is a plus.
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 3,30,000 - 3,65,000 /year
Annual CTC breakup:
1. Fixed pay: ₹ 3,20,000 - 3,50,000 /year
2. Variable pay: ₹ 10,000 - 15,000 /year
Perks
Informal dress code 5 days a week Free snacks & beverages Cab/Transportation facility Health Insurance
Number of openings
2
About StoryYell Private Limited
At StoryYell, we believe that every brand has a unique story to tell. And we're here to help you tell that story to the people who matter most. Our localized marketing solutions will help you connect with your target audience in a meaningful and memorable way. Our team of experts will work with you to understand the needs, values, and interests of your local community. We'll then create customized marketing strategies that resonate with your audience and drive real results. Our solutions include targeted digital and offline advertising, localized events, and community outreach programs. With StoryYell, you can say goodbye to generic and impersonal advertising campaigns. Instead, you'll connect with your audience on a deeper level, build brand awareness and loyalty, and make a positive impact in the communities you serve.
Activity on Internshala
Hiring since February 2026
198 opportunities posted
15 candidates hired
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📌 Customer Service Associate - Fresher (Bengaluru)
🏢 StoryYell Private
📍 Bengaluru