Chandigarh University is looking for an experienced Deputy Manager – Admissions to lead a high-performing counselling and admissions team.The role will be responsible for driving student enrolments and counselling operations , while managing and developing a team of Admission Counsellors / Team Leaders.The ideal candidate should have strong experience in admissions counselling, tele-sales, team management preferably within Education or EdTech.Key ResponsibilitiesLead, manage and mentor a team of Admission Counsellors / Team Leaders .Monitor key metrics including calls, connect ratio, lead conversion, counselling, enrolments, revenue and productivity .Set daily/weekly/monthly targets and ensure achievement through effective team management.Monitor CRM usage, lead allocation, follow-ups and data hygiene.Improve counselling scripts, objection handling, follow-up mechanisms and closure techniques.Identify underperforming team members and implement performance improvement plans.Coordinate with Marketing, Operations,
Finance and Academic teams to ensure smooth admissions.Ensure a high-quality student/parent experience throughout the admission journey.Candidate ProfileGraduate/Postgraduate in any discipline.6+ years of overall experience in Education, EdTech or related functions.Minimum 2–3 years of team-management experience .Proven experience managing a sizeable counselling/Counselor team.Strong track record of achieving admission, enrolment.Experience working with CRM systems and sales dashboards.Strong analytical, communication, negotiation and people-management skills.Comfortable working in a high-volume, target-driven environment.Preferred BackgroundCandidates from the following organizations/functions will be preferred:Universities / Higher Education InstitutionsEdTech companiesOnline / Distance EducationStudy Abroad / Overseas EducationTest Preparation / CoachingVocational / Skilled Education