Position: Guest Relations ExecutiveOverview:We are seeking a agile and proactive Guest Relations Executive. This role is crucial in maintaining high service standards and ensuring guest satisfaction across our properties.Key ResponsibilitiesOperations & Guest ExperienceManage day-to-day operations efficiently to ensure seamless guest experiences.Address guest concerns effectively, both pre-booking and post-booking , ensuring timely resolution and satisfaction.Oversee inventory management for all properties, ensuring furnishings, amenities, and supplies are well-stocked.Maintain property upkeep standards, ensuring cleanliness, functionality, and overall aesthetic appeal.Implement and monitor upkeep schedules and regular property inspections.Supervise and coordinate housekeeping staff ,



ensuring quality and efficiency.Ensure consistent quality control across guest rooms and common areas.Coordinate repairs and maintenance as needed to ensure operational continuity.Vendor & Staff CoordinationManage and coordinate with suppliers and vendors to ensure timely procurement and cost efficiency.Assist in staff training , including hospitality practices such as meal or breakfast preparation support when needed.Qualifications & SkillsBachelor’s degree in Hospitality, Business Administration, or related field.1–4 years of experience in hospitality operations, guest relations, or property management.Strong organizational and problem-solving skills.Excellent communication and interpersonal abilities.Proficiency in MS Office and basic property management systems.A proactive, service-oriented, and ownership-driven attitude.

📌 Guest Relations Executive (Faridabad)
🏢 The Blue Kite
📍 Faridabad