• Proficiency in Regional/Local Language written/verbal
• Experience in General Administration & Facilities Management
• Must have managed a team
• Willing to work learn and perform under extreme pressure
• Role required to work for extended working hours as situation demand
• Role Required for Extensive Travel within Zone/Region/Hub
• Must be ready to work six days a week or as per define rostering for the team
• Awareness of building compliance & certification
• Vendor Management skills
• Open to take complete ownership, responsibility & accountability of assigned work
• Positive working computer knowledge (Microsoft xls, word, PowerPoint etc)
Good-to-Have
• Basic knowledge of DG, UPS, Panels & Firefighting Equipment’s
• Professional Certifications, additional language knowledge, Strong analytical and logical understanding
Responsibility of / Expectations from the Role
1. Complete ownership of managing HUB Admin activities/operation & Admin Team
2. Defining Scope and KRA’s of Team members
3. Communicate and co-ordinate with immediate management for day to day activities
4. Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.
5. Monitoring and reporting of key project activities,
plans and progresses
6. Managing calls and discussions
7. End to end Exam day and non-exam day administrative activities management and Team coordination
8. Ensuring zero incident on Exam Day related to Admin Services
9. Help in Recruitment, Training and talent development of Team Members
10. Define and deploy control and Monitoring mechanism Admin Team within HUB
11. Training and development of Admin Team within HUB
12. Ensure Standardising of process at all Exam Venues within HUB
13. Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice
14. Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
15. Central spoc for all Facility related matters within HUB
16. Ensure SLA/SLC at Exam Venues
17. Governance over ViDZ/LISP partners , regular meeting and closure of Audit points
18. Deployment of Adhoc/Contract manpower at Exam Venue
19. Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region
20. Maintain and monitor legal compliances for all Venues
21. Prepare and deploy contingency/BCP
22. Surprise checks at exam Venues
23. Handle crisis situation
24. Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances