· Manage and maintain accurate customer data, track interactions and payment, and ensure timely follow-ups through the CRM system, and Payment coordinatore.

· Improve customer satisfaction, strengthen client relationships, and support consistent sales and service performance and “Timely receipt of the outstanding payment is essential for the company to maintain smooth operations.”.

· should know how to get the payment released by coordination

· should take job if positive follow up capability

· should be good at maths, which will help in payment coordination

· maintain accurate and up to date customer data in CRM

· timely follow-up and closure of customer leads

· received payment entry and updates completed on time

· customer issue resolution coordination

· payment coordination and service towards customers

· customer communication and response management





· po entry and receiving updation

· Update and maintain customer records in CRM (leads, contacts, interactions)

· Record all customer calls, emails, and follow-ups in CRM

· Track open leads / service requests and ensure timely follow-ups

· Coordinate with internal teams for customer issue resolution

· Generate and share CRM reports (leads, follow-ups, closures)

· Monitor SLA timelines and flag delays or risks in advance (for Payment)

· Ensure data accuracy and completeness in CRM system

· Escalate unresolved customer issues or system gaps

· Should be must in English

· Good communication skills

· Only married woman preferred

- Immediate hiring
- minimum 3 yrs experience

📌 Customer Relationship Manager (Raipur)
🏢 SK Universal
📍 Raipur