- Graduates – Freshers can apply
- Non-Graduates – Minimum 1 year of customer service experience required
- Hindi & English communication is mandatory
- Any one regional language: Kannada / Tamil / Telugu
Job Responsibilities:
- Handle inbound and outbound customer calls
- Resolve customer queries and provide accurate information
- Maintain call records and update CRM
- Follow quality and process guidelines
- Ensure customer satisfaction
- Meet daily productivity and performance targets
Required Skills:
- Excellent communication and interpersonal skills
- Active listening and problem-solving abilities
- Valuable customer handling skills
- Basic computer and typing knowledge
- Ability to work in a fast-paced voice process