Role SummaryThe Relationship Executive will be responsible for engaging and supporting existing dealers through structured communication and coordination. This is a desk-based role focused on generating sales through relationship management, sales support, training coordination, and ensuring effective use of sales tools and systems.
Key Responsibilities1. Dealer Engagement & Communication to generate sales● Maintain regular engagement with existing dealers via:
○ Phone calls
○ Emails
○ LinkedIn and other professional platforms
● Act as a single point of contact for routine dealer coordination
● Share product updates, marketing material, and company communications
● Ensure timely follow-ups and responses to dealer queries
2. Sales Support (Non-Field)● Support the sales team by:
○ Coordinating information flow between dealers and internal teams
○ Assisting with quotations, documentation, and follow-ups (as defined)
● Track dealer requirements and escalate issues to relevant teams
● Support ongoing sales initiatives and campaigns from the desk
3. Online Training & Enablement● Plan and coordinate online product and process training for dealers
● Schedule training sessions and ensure dealer participation
● Share training material and record attendance
● Act as a support resource for post-training queries
4. Sales Tools & Process Audit● Ensure dealers are using assigned sales tools (CRM, price lists, catalogues, apps, etc.)
● Conduct periodic audits of:
○ Tool usage
○ Data completeness
○ Compliance with defined processes
● Highlight gaps and report improvement areas internally
5. Reporting & Documentation● Maintain structured records of dealer interactions
● Update CRM / internal systems with relevant engagement details
● Prepare basic reports on dealer engagement, training participation, and tool usage
Skills & ProfileEducation
● Graduate in any discipline (Commerce / Management preferred)
Skills
● Valuable communication skills (verbal and written)
● Sales
● Comfortable with calls, emails, and digital platforms (LinkedIn, Teams, Zoom)
● Organised and process-oriented
● Basic to intermediate Excel skills
● Comfortable working with CRM or internal systems
Experience
● 1–4 years in sales roles, relationship management or sales coordination
● Experience in dealer / channel-driven businesses preferred
Please visit our website for more details on our company www.ad-blinds.com