Customer Support Executive

Job Summary We are looking for a customer-focused and responsible Customer Support Executive to handle customer queries, provide timely assistance, and ensure a smooth customer experience. The candidate will communicate with customers through calls and other channels, understand their concerns, and coordinate with the concerned team to resolve issues.

- Key ResponsibilitiesHandle incoming customer calls and respond to queries professionally.
- Understand customer concerns and provide appropriate information and assistance.
- Resolve customer issues or coordinate with the concerned department for resolution.
- Follow up with customers until their issues are successfully resolved.
- Maintain accurate records of customer queries, complaints, and resolutions.
- Provide product/service-related information to customers.




- Handle customer feedback and ensure a positive customer experience.
- Coordinate with internal teams for timely resolution of customer concerns.
- Meet customer support and service quality standards.

Key Responsibilities

- RequirementsGood communication and customer-handling skills.
- Fluency in English or Spanish is required.
- Polite, patient, and qualified attitude.
- Basic computer knowledge and data-entry skills.
- Ability to handle multiple customer queries efficiently.
- Strong listening and problem-solving skills.
- Salary: Competitive salary — discussed during the interview.
- Language: English or Spanish.
- Contact Details : (phone hidden) Call or Whatsapp

📌 Customer Support Executive (Greater Noida)
🏢 Xpert Digital Solutions
📍 Greater Noida