Doxon Digital OPC Private Limited is looking for enthusiastic and motivated Telecalling / Customer Support Interns to join our growing team.
This internship is a practical opportunity for freshers to learn customer communication, lead generation, telecalling, appointment setting, CRM handling, and basic sales processes.
Key Responsibilities
Make outbound calls to assigned customers/leads.
Explain products and services professionally.
Follow approved calling scripts and company guidelines.
Identify interested and qualified customers.
Follow up with potential customers.
Schedule appointments where required.
Record call outcomes and customer information in the CRM.
Maintain daily calling and performance reports.
Meet assigned daily and monthly targets.
Escalate customer issues to the supervisor when required.
Maintain professional and polite communication with customers.
Requirements
10th / 12th Pass, Diploma or Graduate.
Freshers are welcome.
Good communication skills.
Basic computer knowledge.
Hindi/Telugu/English communication is preferred.
Comfortable speaking with customers over the phone.
Positive attitude and willingness to learn.
No prior call centre experience required.
What You Will Learn
Professional customer communication
Telecalling techniques
Lead qualification
Appointment setting
Basic sales techniques
CRM usage
Customer follow-up
Call centre operations
Reporting and performance management
Stipend & Benefits
Monthly stipend: ₹8,000 – ₹10,000
Training provided.
Performance-based incentives may be available depending on the campaign.
Certificate of internship upon successful completion.
Opportunity for full-time employment after the internship based on performance.
Career growth opportunities within the company.
Full-Time Opportunity
High-performing interns may be considered for a Customer Support Executive / Telecaller position after successful completion of the internship.