We are looking for a proactive and customer-oriented Pre-Sales Executive to support the sales team by handling customer inquiries, qualifying leads and coordinating with the sales team to ensure smooth conversions.
Key Responsibilities
- Handle inbound and outbound customer inquiries.
- Qualify leads and identify customer requirements.
- Explain product features, benefits, and pricing to prospective customers.
- Coordinate with Area Sales Managers to ensure timely follow-up with leads.
- Maintain customer data and update lead status in the CRM system.
- Prepare quotations, proposals, and other sales-related documents.
- Follow up with prospects to convert inquiries into sales.
- Build and maintain solid relationships with potential customers.
- Assist in achieving monthly sales and lead conversion targets.
- Prepare daily, weekly, and monthly MIS reports.