Job Description – Fraud Containment Unit (FCU)

Position : Fraud Containment Unit Executive

Shift : Day Rotational Shift

Week Off: 1 Rotational Week Off

Salary - 32,000 Gross Budget

Employment Type :Support Executive

Role & Responsibilities

* Monitor and analyze financial transactions to identify suspicious or potentially fraudulent activities.

* Investigate alerts related to card fraud, online fraud, UPI fraud, and other digital transaction risks.

* Perform customer verification through outbound calls or system checks to validate transactions.

* Take immediate preventive actions such as blocking cards/accounts to minimize financial losses.

* Maintain accurate documentation and case records as per internal policies and regulatory guidelines.

* Coordinate with internal teams (Risk, Operations, Compliance) for timely fraud resolution.

* Ensure adherence to defined Turnaround Time (TAT), quality standards, and SOPs.

* Prepare MIS reports and update fraud cases in internal system

Location - Airoli

📌 Risk Officer (Navi Mumbai)
🏢 Teamspace Financial Services Private
📍 Navi Mumbai