Store Cleanliness & Maintenance

· Ensure the store is clean, organized, and guest-ready at all times

· Supervise daily cleaning and maintenance routines using a checklist system

· Check and maintain display lighting, mirrors, trays, and counters regularly

Inventory & Product Handling

· Handle inventory inward/outward entries, stock tagging, and storage

· Ensure daily and weekly reconciliation between physical stock and records

· Flag low stock or damage immediately and report to backend/accounts team

· Supervise secure storage of high-value items and security protocols

Store Cleanliness & Display

· Open and close the store as per SOP

· Maintain daily checklists for cleaning, display, inventory, and team shifts

· Ensure timeliness, grooming, and behavior standards are upheld by all team members





· Conduct briefings before the shift and end-of-day updates

Sales & Customer Experience

· Greet and support walk-in customers personally when needed

· Coach team on cross-selling, upselling, and product knowledge

· Take lead during festive or high-value sales interactions

· Encourage customer feedback and ensure follow-ups

Reporting & Documentation

· Maintain daily sales registers, stock movement logs, and feedback summaries

· Submit end-of-day and weekly reports to the operations team

Handle billing queries, basic reconciliation, and coordinate with accounts for clarity

Training the staff and leading the team together

📌 Store Manager (Surat)
🏢 MJR RETAIL PRIVATE
📍 Surat