26 Aug
|
Bigfore Consultancy Services Private
|
Gurugram
26 Aug
Bigfore Consultancy Services Private
Gurugram
? Hiring – Customer Support Executives | Multiple OpeningsWe are hiring Customer Support Executives for multiple openings across different processes.
? Interested candidates can share their updated CVs for suitable openings at (phone hidden)
? Role: Customer Support Executive / Customer Care Executive
? Process: Voice / Non-Voice / Blended
? Experience: Freshers & Experienced candidates
? Qualification: 12th Pass / Graduate
? Location: Multiple Locations
? Work Mode: Work From Office
? Shifts: Rotational / Day & Night shifts as per process
- Key ResponsibilitiesHandle customer queries through calls, chat, or email.
- Resolve customer issues and provide accurate information.
- Maintain excellent customer service and customer satisfaction.
- Record and update customer interactions in the system.
- Follow process guidelines, quality standards, and escalation procedures.
- Achieve defined productivity and quality targets.
- RequirementsGood communication and customer-handling skills.
- Basic computer knowledge and typing skills.
- Comfortable working in rotational shifts.
- Freshers can apply for selected processes; relevant BPO/customer support experience preferred for experienced roles.
📌 Customer Care Executive - Voice/Chat (Gurugram)
🏢 Bigfore Consultancy Services Private
📍 Gurugram