Job Description – Admission Coordinator / Receptionist

ASAP German Language Institute

Handle incoming calls and WhatsApp inquiries for German language courses.

Provide transparent information about courses, fees, batches, trainers, exams and study material.

Counsel prospective students and understand their learning requirements and availability.

Call and regularly follow up with new inquiries instead of relying only on WhatsApp messages.

Schedule and coordinate demo sessions and follow up with students after demos.

Convert interested inquiries into confirmed paid admissions.

Maintain accurate records of inquiries, follow-ups, admissions and fee payments.

Create batch WhatsApp groups, add admitted students and share study material.

Coordinate with trainers regarding batch timings and availability.

Assist students with batch selection and batch changes when required.

Must be energetic, proactive, confident on calls, organized and excellent at follow-ups.

Prior experience in admissions, counselling, telecalling or education sales will be preferred.

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