Making sure all the leads of the clients after placing orders are met.

➢Ensuring your existing clients are satisfied through after-sales service.

➢Always ask them for true feedback.

➢Servicing the client after receiving the order till the time of collection

of payment.

➢Resolve the queries and questions of all the clients.

➢Give or support the participants/clients about company products or

services.

➢Acting as a point of contact for complaints and escalating issues to

the concern.

➢Understand client queries and solve them in any manner.

Key skills for Client Relationship Management :

➢Polite disposition.

➢Ability of rigorous followup.

➢The ability to communicate confidently – both through speaking and

writing – with colleagues and clients.

➢Ability to understand the circumstances and act accordingly.

➢Proactive.

➢Thorough knowledge of products/services.

➢Always available on calls

📌 Customer Relationship Manager (Gurugram)
🏢 SIDDHI ENTERPRISES
📍 Gurugram