TotalFix is a handyman services booking platform operating in 6 cities. We connect customers with trusted professionals for electrical, plumbing, carpentry, painting, appliance repair, home & office interiors, renovations, and more.
Job Responsibilities:
? Handle customer inquiries & service bookings via phone, chat, and app.
? Coordinate with vendors to ensure smooth service delivery.
? Negotiate pricing and service terms with customers & vendors.
? Upsell & cross-sell services based on customer needs.