We are looking for an energetic and confident B2C Telecaller to handle customer enquiries for domestic and international holiday packages.
- Key ResponsibilitiesCall customers who have enquired about holiday packages.
- Understand customer requirements such as destination, travel date, number of travellers and budget.
- Explain suitable holiday packages, hotels, sightseeing and other inclusions.
- Share quotations and itineraries with interested customers.
- Regularly follow up with leads through calls and WhatsApp.
- Handle customer questions and objections professionally.
- Convince interested customers and convert enquiries into confirmed bookings.
- Maintain proper records of leads, call status and next follow-up dates.
- Coordinate with the Holiday/Reservation team after booking confirmation.
- Achieve assigned monthly booking and sales targets.
- Candidate RequirementsGood communication and convincing skills.
- Comfortable speaking with customers over phone and WhatsApp.
- Basic computer and internet knowledge.
- Positive attitude and willingness to learn about travel destinations.
- Good follow-up and customer-handling skills.
- Freshers with strong communication skills can also apply.
- Previous experience in telecalling, travel sales or B2C sales will be an advantage.
- What We ProvideFresh customer leads.
- Holiday package and destination training.
- Sales scripts and customer-handling guidance.
- Package/quotation creation support.
- CRM/lead management system.
- Fixed salary + performance-based incentives.
- Growth prospect in the travel & tourism industry.
Primary Goal: Understand every enquiry, maintain consistent follow-up and convert maximum qualified leads into holiday bookings.
📌 Telesales (Surat)
🏢 Diskounto Holidays
📍 Surat
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