Experience: 1–3 years in Telesales / Telecalling / Inside Sales
Location: Sector 83, Gurugram
Joining: Immediate Joiners Preferred
About the RoleWe are looking for an energetic and target-oriented Telesales Executive to join Navayu’s Sales Team. The candidate will be responsible for connecting with patients/leads generated through digital marketing, understanding their requirements, explaining Navayu’s healthcare services, following up with interested prospects, and converting qualified leads into appointments and treatments.
Key Responsibilities:
Call and connect with new leads generated through Meta, website, WhatsApp and other channels.
- Understand patient requirements and identify their healthcare needs.
- Explain Navayu’s services, treatment approach and consultation process clearly.
- Qualify leads based on interest, requirement and treatment intent.
- Convert interested leads into consultation appointments.
- Maintain regular follow-ups with interested and high-intent leads.
- Handle patient queries professionally and build trust over calls.
- Maintain accurate call records, lead status and follow-up details in CRM.
- Coordinate with the clinical/reception team for appointment scheduling.
- Reactivate old and inactive leads through systematic follow-ups.
- Achieve daily, weekly and monthly calling and conversion targets.
- Maintain a professional and empathetic communication style while speaking with patients.
- Candidate Profile1–3 years of experience in telesales, telecalling, inside sales or healthcare sales.
- Excellent communication skills in Hindi and English.
- Confident and persuasive conversational skills.
- Robust follow-up and objection-handling ability.
- Target-oriented and comfortable working with sales targets.
- Basic computer and CRM knowledge.
- Healthcare/clinic/hospital sales experience will be an added advantage.
- Immediate joiners will be preferred.
What We Offer:
Competitive salary + performance-based incentives
- Opportunity to work with a growing healthcare brand
- Structured sales process and CRM-based lead management
- Performance-driven growth opportunities
- Professional and supportive work environment
If you are confident on calls, strong at follow-ups, and passionate about converting leads into successful patient appointments, we would love to hear from you.
📌 Telesales Executive (Gurugram)
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