Job SummaryWe are looking for a confident, enthusiastic, and target-oriented Telemarketing Executive to generate leads, communicate with prospective clients, promote our products/services, and support the sales team in converting prospects into customers. The role will primarily involve outbound calling, lead generation, follow-ups, appointment setting, and maintaining customer records.

- Key ResponsibilitiesMake outbound calls to prospective and existing customers.
- Introduce and explain the company's products and services professionally.
- Generate new leads through cold calling and available databases.
- Understand customer requirements and identify potential business opportunities.
- Qualify leads and schedule appointments/meetings for the sales team.
- Conduct regular follow-ups with prospects and maintain continuous communication.
- Handle customer queries and objections professionally.
- Maintain accurate records of calls, leads, follow-ups, and customer information in Excel/CRM.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Coordinate with the sales and marketing team for lead conversion.




- Prepare daily/weekly calling and performance reports.
- Maintain good relationships with prospective and existing customers.
- Required SkillsExcellent verbal communication skills.
- Good Hindi and English communication.
- Strong convincing and negotiation abilities.
- Confident and professional telephone manner.
- Valuable listening and interpersonal skills.
- Target-oriented and self-motivated attitude.
- Ability to handle rejection positively.
- Good follow-up and relationship-building skills.
- Basic knowledge of MS Office, Excel, email, and CRM software.
- Ability to work independently as well as in a team.
- Candidates with 2 years of experience in telecalling, telesales, telemarketing, customer service, or business development will be preferred.
- Key Performance Indicators (KPIs)Daily outbound calls.
- Qualified leads generated.
- Appointments/meetings scheduled.
- Follow-up completion.
- Lead-to-opportunity conversion.
- Achievement of monthly targets.
- Accuracy of CRM/database updates.

📌 Telemarketing Manager (Ghaziabad)
🏢 Mm Marcom Private
📍 Ghaziabad