Role & responsibilities

Job Summary

Design, develop, configure and support Salesforce Sales Cloud for a financial-services organization. The role covers CRM

configuration, Apex/Flow development, security, automation, integrations and production support, including integration with

Snowflake and ServiceNow.

Salesforce Development

- Configure Accounts, Contacts, Leads, Opportunities, Products and Price Books.
- Develop custom functionality using Apex, Lightning Web Components (LWC), Flow and SOQL/SOSL.
- Design Opportunity stages, forecasting categories and approval processes.
- Develop scalable and reusable Salesforce components.

Security & Administration

- Configure Profiles, Permission Sets, Permission Set Groups, Roles, Role Hierarchy, Sharing Rules and Organization-Wide

Defaults.

- Implement role-based access controls for sales and management users.

Integration

- Develop and maintain Snowflake-to-Salesforce integration for automated Lead and Prospect creation/update.
- Integrate Salesforce with ServiceNow for issue and ticket management.
- Work with REST/SOAP APIs, middleware and integration patterns as required.
- Implement error handling, logging and monitoring.

Data Quality & Automation

- Implement duplicate management,



validation rules and automated Lead/Opportunity assignment.
- Support CRM data cleansing and hygiene.

Delivery & Support

- Participate in Agile/Scrum ceremonies and two-week sprints.
- Translate requirements into technical designs and user stories.
- Perform unit/integration testing and support UAT.
- Participate in deployments, production support and Year-2 enhancements.

Required Technical Skills

- Salesforce Sales Cloud; Apex; LWC; Salesforce Flow; SOQL/SOSL.
- Salesforce security model, APIs, integrations and deployment/release management.
- Git/version control and Agile/Scrum.

Preferred Skills

- Financial Services Cloud; banking/financial-services experience; Snowflake and ServiceNow integrations.
- Salesforce DX, CI/CD and DevOps tooling; experience handling sensitive customer/prospect data.

Key Deliverables

- Salesforce Sales Cloud configuration, CRM automation, custom Apex/Flow/LWC components, SnowflakeSalesforce

integration, ServiceNow integration, security model, data-quality automation and documentation

Client - Federal Credit Union

Location - Hyderabad - WFO

Payroll : Codensys Technologies Private Ltd. (A Product Based Company ) - https://codensys.com/about.htm -

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