Job description - Sr. Quality Engineer - QMS

Experience from Automotive Industry is must.

Working Experience of IATF 16949: 2015 is must

Mechanical Engineering Background is must

Fluent English communication is must

Location: Chakan

Apply on : [email protected]

Job description

Role & responsibilities

QMS Documentation & Control

- Maintain all QMS documents, formats, procedures, SOPs, work instructions, and records for the quality departments
- .Support implementation of IATF 16949 / ISO 9001 system requirements.

In-Process Quality Control

- Conduct first-piece, patrol, and stage inspections during production.
- Ensure process parameters and quality standards are maintained.
- Monitor critical dimensions and process characteristics.
- Ensure operators follow control plans, SOPs, and inspection standards.
- Identify abnormal conditions and initiate containment actions
- Monitored SPC for critical characteristics
- Perform MSA for measuring instruments.

Internal Process & Product Audit & Compliance

- Plan and coordinate internal Process & product audits as per schedule.
- Maintain audit records, NC reports, and closure status.
- Follow up for corrective and preventive actions (CAPA).
- Support customer audits, certification audits, and process audits.
- Ensure departmental compliance with QMS requirements.

Customer Complaint Handling

- Receive and record customer complaints and concerns.
- Coordinate with internal departments for analysis and corrective actions.
- Prepare customer complaint reports, 8D reports, CAPA, and action updates.
- Ensure timely response submission to customers.
- Monitor complaint trends and initiate improvement actions.
- Coordinate root cause analysis activities.
- Track implementation effectiveness of corrective actions.




- Support continual improvement projects.
- Ensure closure of customer and audit action points within target dates.

Customer Support & Communication

- Act as a coordination point between customer and internal departments.
- Handle customer communication related to quality, delivery support, and documentation.

Maintain customer portals and upload required documents/reports.

- Support customers regarding PPAP, COA, test reports, and quality documents.
- Ensure customer-specific requirements are updated and communicated internally.

Quality Data Management

- Maintain customer & inhouse PPM, rejection data, warranty data, and supplier/customer scorecards.
- Monitor quality objectives and trends.
- Verify calibration, validation, and quality records as applicable.

PPAP & APQP Support

- Support preparation and submission of PPAP documents.
- Coordinate APQP activities and customer submission requirements.
- Maintain PPAP master records and status tracking

Training & Awareness

- Conduct awareness sessions related to quality and customer requirements & complaints.
- Support employee awareness for quality systems and customer expectations.

Coordination Activities

- Coordinate with Production, PPC, Maintenance, Purchase, and Stores departments for quality-related matters.
- Support containment actions during customer complaints or line rejection issues.
- Ensure timely communication of critical quality concerns to management.

Preferred candidate profile

- Strong Knowledge and working experience of IATF 16949 is must

- Solid understanding of rubber molding processes (compression / is preferred)
- Must have faced customer quality audits

- Problem-solving tools: 7 QC tools, PPAP

- Ability to read engineering drawings

- Good communication and documentation skills

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