Responsible toacquire New Customers for generating Gold Loan business and for other cross sell products.

Participate in field- marketing activities toimprove the brand visibility of IIFL Finance Limited branch in the catchment areas and generate leads of prospective customers.

Drive & ensure continuous customer engagement through various channels.

Maintaining quality portfolio by tracking& controlling ROI .

Provide after salesservice to existing customers and obtain references from them to increase thecustomer base.

Strong follow up on interest collectionsto keep NPAs (non-performing assets) under control.

Desired Candidate Profile (CCE) -

Candidateswith 6 months of sales experience in Banking & Financial Services can applyfor the role.

Fresherswith flair in Sales can also apply.

In summary,the role focuses heavily on sales - acquiring recent customers, engaging withexisting ones, ensuring portfolio quality, and collecting payments to minimizedefaults. Brand building through field marketing is also a key component.

📌 Customer Care Executive (Indore)
🏢 IIFL Finance
📍 Indore