We are looking for an experienced IT Global Support Assistant / IT Specialist to join our IT & Communications team in Bangalore. The role will be responsible for supporting EasyVista/ITSM activities, assisting with SAP-related tasks, and providing administrative and coordination support to the Global Service Team and Corporate IT Manager.

Key Responsibilities

- Handle activities and support related to the EasyVista ITSM tool.
- Assist with SAP administration and related tasks.
- Support the Global Service Team with day-to-day IT administrative activities.
- Assist the Corporate IT Manager with administrative and coordination activities.
- Prepare, maintain and analyze data using Advanced MS Excel.
- Prepare reports and dashboards using Power BI.
- Coordinate with internal IT teams and stakeholders to support daily IT activities.
- Maintain required IT-related records and information.




- Provide team coordination and administrative support as required.
- Contribute to efficient delivery of global IT support activities.

Required Skills

- ITSM / IT Service Management Tool experience, preferably EasyVista.
- Basic knowledge of SAP Administration.
- Robust Advanced MS Excel skills.
- Good working knowledge of Power BI.
- Good understanding of IT operations and support.
- Strong team coordination skills.
- Excellent verbal and written communication skills.

Experience

- 510 years of relevant professional experience.
- Experience in IT support, IT administration, IT service management or a related environment.
- Experience working with ITSM tools and SAP-related activities will be relevant.

📌 IT Global Support Assistance (Bengaluru)
🏢 Tecnicas Reunidas
📍 Bengaluru