- Make outbound calls to prospective customers and generate leads for tourism and travel services.
- Understand customer requirements, travel preferences, budget, and expected travel dates.
- Provide genuine and accurate information about tour packages, destinations, itineraries, and services.
- Follow up with leads through calls and messages to maintain customer interest and improve conversions.
- Handle pre-sales inquiries and guide customers through available travel packages and options.
Preferred candidate profile
- Fast learner with the ability to quickly understand tourism products, destinations, and company processes.
- Good communication and convincing skills.
- Comfortable speaking with customers over the phone.
- Positive attitude and willingness to learn.
- Ability to understand customer needs and recommend suitable options.