Responsibilities

- Strategy Execution: Collaborate with senior management to define and execute the strategic vision for the business
- Strategy Execution: Drive the implementation of business plans, annual budgets, and performance metrics to achieve financial and operational objectives
- Strategy Execution: Review key performance indicators to ensure business targets are met. Provide inputs to leadership on achievements, challenges, and areas for improvement
- Strategy Execution: Identify and drive new initiatives for business growth in line with business goals and strategy
- Strategy Execution: Own the PnL of the business and work across the board towards achievement of business goals
- Strategy Execution: Work closely with the Business Development Manager to qualify property and catchment for business expansion
- Strategy Execution: Monitor industry trends and market dynamics for strategic decision-making
- Operational Excellence: Implement robust operational processes and systems to optimise efficiency and enhance overall operational effectiveness across all facets of the business
- Operational Excellence: Ensure timely resolution of escalated issues
- Operational Excellence: Undertake regular store visits to conduct audits and review store ambience, service and adherence to retail standards
- Operational Excellence: Monitor audit results and ensure gaps are addressed
- Operational Excellence: Work closely with all teams like B&M;, L&D;, talent acquisition, marketing, product, BD, finance, HRBP to further the business and organisations priorities
- Operational Excellence: Participate in inventory meetings to provide market inputs and plan required liquidation
- People Leadership: Lead, inspire, and develop a high-performing team
- People Leadership: Develop a culture of collaboration, accountability, and continuous learning
- People Leadership: Establish clear performance expectations,



provide constructive feedback, and drive the career development of the team
- People Leadership: Invest in growth of the team and build a pipeline of leaders
- People Leadership: Effectively manage and resolve conflicts, promoting a positive and inclusive work environment
- Customer Experience: Oversee initiatives to improve and innovate the customer journey, ensuring a seamless and delightful experience across all touchpoints.
- Customer Experience: Implement feedback mechanisms and leverage customer insights to drive improvements in product offerings, customer service, and overall customer satisfaction.
- Customer Experience: Ensure implementation of strategic design and layout of stores, optimising visual merchandising to create and inviting shopping experiences
- Key Relationships Management: Develop close working relationships with key principal and strategic partners
- Key Relationships Management: Work closely with cross-functional teams to define and ensure implementation of goals that support business growth

Requirements

- Excellent knowledge of the retail industry, market knowledge, trends, and consumer behavior
- Demonstrated success in implementing and optimisation operational processes to drive efficiency and effectiveness in at least 30 stores
- Experience in implementing initiatives to enhance customer experience
- Ability to analyse data, identify trends, and make data-driven decisions.
- Proven ability to troubleshoot operational challenges and implement effective solutions
- Ability to effectively collaborate and communicate across different levels of the organization

Job Details

- Job Type: Full time
- Experience: 15+ years
- Location: Karnataka, India

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Area Manager - Retail Sales (Bengaluru)
🏢 Ample Technologies
📍 Bengaluru