Job Title: Process Designer - Hire to Retire (H2R) | | C2H Role

Contract Tenure : 6 Months ( It will extend as per your performance)

Work Location : Hyderabad

Notice Period : We are looking for Immediate joiners to max 15 Days

Job Description:

Our client is a global leader in generic pharmaceuticals and biosimilar medicines. They are looking for an experienced Process Designer Hire to Retire (India) to join their team. This is a Contract-to-Hire (C2H) position requiring an immediate joiner.

Role Purpose:
You will design, standardise, and continuously improve end-to-end HR operational workflows across onboarding, job changes, promotions, terminations, and benefits administration. This role acts as a critical bridge between local operational teams and global process standards, mapping country-specific requirements into Workday-based global standard workflows.

Key Responsibilities :

1. Process Design & Standardisation :

- Develop and maintain end-to-end H2R process maps across:
- Onboarding (pre-day 1 and day 1)
- Job changes (including promotions and transfers)
- Terminations (voluntary and involuntary)
- Benefits administration
- Translate local process variations and regulatory requirements into globally aligned and standardised workflows.
- Ensure alignment with global procedures and tools (e.g. Workday-based processes reflected in standard procedures).

2. Knowledge Management & Documentation

- Create and maintain globally consistent knowledge articles.
- Ensure content is:
- Clear, structured, and user-friendly
- Regularly reviewed and updated
- Aligned with global standards and governance expectations (e.g. audit driven need for formalised work instructions.
- Collaborate with content owners and SMEs to ensure accuracy and

completeness.

3. Process Harmonisation & Simplification :

- Identify process discrepancies, redundancies, and inefficiencies across countries.
- Drive process simplification and harmonisation, reducing Un necessary variation.




- Actively propose improvements leveraging:
- Automation opportunities
- System capabilities (e.g. Workday workflows)
- Best practices across geographies

4. Stakeholder Engagement & Translation

Partner with:

- Local P&O; Operations teams
- Global Process Owners
- Gather local inputs and translate into:
- Standard process maps
- Global operating procedures

5. Governance, Compliance & Controls

Ensure processes comply with:

- Legal, fiscal, and regulatory requirements
- Internal audit and controls frameworks
- Support audit readiness by ensuring:
- Documented, accessible, and controlled process documentation
- Contribute to control design, documentation, and remediation efforts.

6. Continuous Improvement & Operational Excellence

- Drive a culture of continuous improvement in H2R services.
- Use data and feedback to identify optimisation opportunities.
- Support transformation initiatives (e.g. process redesign, system rollouts, insourcing activities).

Role Requirements :

Experience :

- 47+ years experience in:
- HR Operations / Shared Services (H2R scope)
- Process design, improvement, or operational excellence
- Experience working in global/matrix organisations with multiple geographies
- Proven track record in process standardisation and SOP development

Skills & Competencies :

- Process Design & Mapping
- Strong expertise in process mapping tools (e.g. BPMN, Visio)
- Ability to design end-to-end workflows
- HR Domain Knowledge (H2R)
- Onboarding, job changes, terminations, perks
- Familiarity with Workday or similar HCM systems




- Analytical & Problem-Solving
- Ability to identify inefficiencies and drive simplification
- Data-driven decision making
- Stakeholder Management
- Strong collaboration across global and local teams
- Ability to translate complex requirements into standard solutions
- Knowledge Management
- Experience in creating SOPs, knowledge articles, and governance

frameworks

- Compliance & Controls Awareness
- Understanding of audit, controls, and regulatory requirements

Education :

- Bachelors degree in Human Resources, Business Administration, or related field
- Lean / Six Sigma certification (preferred)

Key Performance Indicators (KPIs)

Aligned with broader P&O; Operations metrics (e.g. service quality, efficiency, and employee experience)

Process Excellence

- % of standardised H2R processes across countries
- Reduction in process variations / exceptions
- Number of process simplification initiatives delivered

Quality & Compliance:

- Audit findings related to process documentation (target: zero critical findings)
- % of processes with up-to-date work instructions and knowledge articles
- Compliance with global standards and controls

Operational Efficiency

- Reduction in cycle times (e.g. onboarding, job change processing)
- Reduction in manual interventions / touchpoints
- Cost savings from process improvements

Knowledge Management:

- Knowledge article adoption and usage rates
- Content accuracy and review adherence (%) Success Profile
- Highly structured thinker with a strong focus on standardisation and

simplification

- Able to balance global consistency with local compliance
- Proactive in identifying improvement opportunities
- Strong ownership mindset with focus on operational excellence and audit readiness.

Interested Candidates can share your update CV to

Email : [email protected]

Whatsapp : (phone hidden)

Thanks & Regards,

Manpower Group

📌 Process Designer Hire To Retire H (Hyderabad)
🏢 Manpowergroup Services India
📍 Hyderabad