Job Title: Research &Insights; InternLocation: Mumbai
Work arrangement: Hybrid (3 days Onsite and 2 days WFH)
About Upstox
At Upstox, were building the future of investing simple, powerful, and for everyone. We're one of Indias fastest-growing fintech platforms, backed by the best in the business, including Mr. Ratan Tata and Tiger Global, and on a mission to make wealth creation accessible to every Indian. From first-time investors to seasoned traders, millions trust us to power their financial journeys. We're not just moving fast were moving with purpose. If you thrive in a high-energy, high-impact setting, you're in the right place.
The Role: Research & Insights Intern
If youre someone who finds joy in interacting with people, enjoys having deep conversations, then this role is for you! We're looking for a passionate individual who is keen to interact with consumers on a daily basis. In this role, you'll be responsible for reaching out to users, scheduling conversations with them and moderating discussions on various topics relevant to different work streams at Upstox. We're seeking individuals with a proactive mindset, a knack for conversing with users and an unwavering dedication to making things happen.
What Youll Own:
You'll work alongside other passionate moderators and researchers, solving business challenges through multiple deep dive researches, thereby contributing to problem solving at many levels.Your role will involve:
Qualitative Work:
Engaging with relevant TG and inviting them for a research discussion
Carrying out research discussions / moderations in accordance with the objectives of the
study and discussion guide
Transcription of completed user sessions in an excel format after the discussions
Quantitative Work:
Scripting survey questionnaires and creating survey links
Emailing questionnaires using CRM tools
Scorecard preparation
Apart from the above, the role would also involve managing other operational activities like Interacting with other teams for inputs (databases, prototypes, etc.), maintaining repositories, logs, etc., whenever required.
Who You Are:
2 months - 1 year of Market research experience or internship in a market research agency / company handling user interactions for both qualitative and quantitative studies
Minimum educational qualification:Graduate or candidates expected to pass out by April 2026
A grasp of survey / scripting platforms will be a bonus
The ability to thrive independently, seizing opportunities and adapting swiftly to the demands of a dynamic workplace.
A team player with a can-do attitude, eager to absorb knowledge and evolve professionally.
Must-Haves:
Proficiency in MS Excel, PPT
Good conversational abilities
Fluent in English, Hindi (Any other regional language will be a bonus.
Why This Role Rocks:
Youll be a part of a dynamic Consumer Insights team driving conversations, capturing the
consumer pulse and their needs. These learnings will contribute to shaping the business thereby enabling you to play a part in the growth of the organization.
By applying for this position, you acknowledge that you have reviewed our Prospective Employee Privacy Notice, which outlines how Upstox collects, uses, and protects your Personal Information ("PI"). I accept Upstox's Upstox is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other characteristics
📌 Research & Insights Intern (Mumbai)
🏢 Upstox
📍 Mumbai