Job Summary

We are looking for a professional, friendly, and well-organized Front Desk Receptionist to be the first point of contact for our real estate office. The role involves welcoming clients and visitors, handling calls and inquiries, coordinating appointments, and providing administrative support to the sales and property management teams.

Key Responsibilities

- Greet and welcome clients, visitors, and property owners in a professional manner.
- Answer, screen, and direct incoming phone calls and messages.
- Respond to basic client inquiries and provide information about properties, appointments, and office services.
- Schedule property viewings, meetings, and appointments for real estate agents.
- Maintain the reception area and ensure a professional office environment.
- Manage visitor records, incoming/outgoing correspondence, and courier deliveries.
- Maintain and update client and property-related records as required.
- Assist real estate agents with basic administrative and coordination tasks.
- Follow up with clients regarding appointments and inquiries when required.
- Coordinate with agents, property managers, vendors, and other office staff.
- Handle emails, documents, filing, printing, scanning,



and other general office duties.
- Maintain confidentiality of client, property, and company information.
- Support the team with other administrative tasks as assigned.

Requirements

- High school diploma or equivalent; additional qualifications in administration are a plus.
- Previous experience as a receptionist, front-desk executive, customer service representative, or administrative assistant preferred.
- Excellent verbal and written communication skills.
- Pleasant personality and qualified appearance.
- Good telephone etiquette and customer-service skills.
- Strong organizational and multitasking abilities.
- Basic knowledge of Microsoft Office, email, and office systems.
- Ability to work independently as well as part of a team.
- Previous experience in real estate, property management, or a related industry is an advantage.

Key Skills

- Customer service
- Communication skills
- Telephone handling
- Appointment scheduling
- Client coordination
- Data entry and record keeping
- Microsoft Office
- Time management
- Professional etiquette
- Problem solving
- Attention to detail

📌 Receptionist (Kolkata)
🏢 Raunak Properties
📍 Kolkata