We are looking for a highly skilled and experienced Team Leader Operations to join our team in India. The ideal candidate will have 2-5 years of experience in operations management, preferably in a similar role.

Roles and Responsibility

- Manage and oversee daily operations to ensure efficiency and productivity.
- Develop and implement process improvements to increase quality and reduce costs.
- Lead and motivate a team of professionals to achieve operational excellence.
- Collaborate with cross-functional teams to align with business objectives.
- Analyze data and metrics to inform operational decisions and drive growth.
- Ensure compliance with company policies and procedures.

Job Requirements
- Proven experience in operations management or a related field.
- Strong leadership and communication skills.
- Ability to analyze complex data and make informed decisions.




- Excellent problem-solving and strategic thinking skills.
- Experience with process improvement initiatives and cost reduction strategies.
- Strong understanding of operational principles and best practices.

About Company

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

How to Apply

If you are a motivated and results-driven individual looking to join a dynamic team, please apply for this exciting chance.

📌 Team Leader - Operations (Kolkata)
🏢 TP
📍 Kolkata