We are looking for a highly skilled and experienced Quality Analyst to join our team in Bengaluru. The ideal candidate will have 2-5 years of experience in quality analysis, with excellent communication and problem-solving skills.
Roles and Responsibility
- Conduct thorough quality checks on products or services to ensure they meet the required standards.
- Identify and report defects or issues found during quality checks.
- Collaborate with cross-functional teams to resolve quality-related issues.
- Develop and implement quality control processes to improve overall product quality.
- Analyze data to identify trends and areas for improvement in quality control.
- Provide training and guidance to junior team members on quality control procedures.
Job Requirements
- Bachelor's degree in any field.
- Minimum 2 years of experience in quality analysis or a related field.
- Excellent communication, problem-solving, and analytical skills.
- Ability to work in a rapid-paced environment and meet deadlines.
- Strong attention to detail and ability to identify defects or issues.
- Experience with quality management software and tools.
About Company
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees,
fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. We utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer. If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Additional Info
The company offers a dynamic and supportive work environment, with opportunities for growth and development.
📌 Quality Analyst (Gurugram)
🏢 TP
📍 Gurugram
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