We are looking for a highly skilled and experienced Team Leader Operations to join our team in Bengaluru. The ideal candidate will have 2-5 years of experience in operations management, preferably in an international setting.

Roles and Responsibility

- Manage and oversee daily operations to ensure efficiency and productivity.
- Develop and implement process improvements to boost quality and customer satisfaction.
- Lead and motivate a team of professionals to achieve operational excellence.
- Collaborate with cross-functional teams to drive business growth.
- Analyze data and metrics to identify areas for improvement and optimize processes.
- Ensure compliance with company policies and procedures.

Job Requirements
- Proven experience in operations management with a strong track record of success.
- Excellent leadership and communication skills, with the ability to inspire and motivate teams.
- Strong analytical and problem-solving skills, with attention to detail and accuracy.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong knowledge of operations management principles and practices.
- Experience working with international teams and clients is preferred.

About Company

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees,



fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. We utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Prospect Employer. If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Additional Info

The company name is TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED.

📌 Team Leader - Operations (Kolkata)
🏢 TP
📍 Kolkata