- Review daily workload through the Open Receipt Worksheet (RWS) and ensure timely completion of inbound activities.
- Plan and allocate manpower effectively across respective operational areas based on workload and priorities.
- Conduct daily meetings and operational reviews with the inbound team to monitor performance and address challenges.
- Review and track Open YT (Yellow Tag) and DMT (Damage Material Tag) cases and ensure timely closure.
- Review vehicle reports and monitor the status of ODM submissions for timely processing.
- Track and ensure closure of back-order parts , including regular follow-up on pending items.
- Monitor team productivity and update/review SAAG Boards for PP, SB and Bulk lines.
- Review, prioritize and drive closure of pending inbound tasks based on business requirements and service commitments.
- Monitor packaging material availability and initiate timely reordering to avoid operational disruptions.
- Drive continuous improvement initiatives focused on resource utilization, process adherence, cost optimization and operational efficiency .
- Ensure compliance with workplace safety, housekeeping and 5S standards across the inbound area.
- Conduct daily exception reviews with customers and coordinate with relevant teams for resolution and closure.
- Prepare and submit daily/periodic KPI reports covering operational performance, productivity, pending activities and key exceptions.
- Identify process gaps and implement corrective actions to improve operational performance and service levels.