Roles and Responsibilities

- Implement our ERP at client factories in the steel fabrication and textile manufacturing sectors, taking each project from kick-off to go-live.
- Travel to client plants for short visits (2 - 3 days at a time) to conduct in office training for shop-floor staff, engineers and management.
- Study the client's existing processes estimation, BOM, production, dispatch, billing — and configure the ERP to match their way of working.
- Gather and document client requirements clearly, and coordinate with the product and development teams to get them delivered.
- Build strong client relationships through regular follow-up, prompt responses and driving actual day-to-day usage of the system.
- Provide post go-live support, resolve queries and handle escalations until the client team is fully self-sufficient.

Desired Candidate Profile

- 3–8 years of experience in ERP implementation,



consulting or a similar client-facing role.
- Manufacturing or engineering background — steel fabrication, PEB, textile or general manufacturing. Familiarity with BOM, work orders, fabrication drawings and dispatch is a strong advantage.
- Strong spoken and written English. You will present to plant owners and management, and write client emails and documentation daily.
- Confidence in front of a group — able to run a training session for 10–15 people and hold their attention.
- Ability to work independently at client sites and manage multiple implementations in parallel.
- Willing to travel for short client visits across India.
- Diploma / B.E. / B.Tech in Mechanical, Civil, Production or Industrial Engineering preferred.

📌 ERP Implementation Consultant (Gurugram)
🏢 Smaac Net Solutions
📍 Gurugram