We are looking for a highly skilled and experienced Team Leader to join our Operations team in an international setting. The ideal candidate will have a strong background in operations management and excellent leadership skills, with 2-5 years of experience.

Roles and Responsibility

- Manage and oversee the daily operations of the team to ensure efficiency and productivity.
- Develop and implement process improvements to increase quality and reduce costs.
- Lead and motivate a team of professionals to achieve exceptional results.
- Collaborate with cross-functional teams to drive business growth and expansion.
- Analyze performance metrics and provide feedback to improve team performance.
- Ensure compliance with company policies and procedures.

Job Requirements
- Proven experience in operations management or a related field.
- Strong leadership and communication skills.
- Ability to work in a fast-paced setting and adapt to changing priorities.
- Excellent problem-solving and analytical skills.
- Experience with team building and coaching.
- Strong attention to detail and ability to multitask.

About Company





Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. We utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Additional Info

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

📌 Team Leader - Operations (Thane)
🏢 TP
📍 Thane