We are looking for a highly skilled and experienced Team Leader to join our Operations team in an international setting. The ideal candidate will have a strong background in operations management and excellent leadership skills, with 2-7 years of experience.

Roles and Responsibility

- Manage and oversee the daily operations of the team to ensure efficiency and productivity.
- Develop and implement process improvements to increase quality and reduce costs.
- Lead and motivate a team of professionals to achieve exceptional results.
- Collaborate with cross-functional teams to drive business growth and expansion.
- Analyze performance metrics and provide feedback to improve team performance.
- Ensure compliance with company policies and procedures.

Job Requirements
- Proven experience as a Team Leader or similar role in operations management.
- Strong knowledge of operational processes and systems.
- Excellent communication,



leadership, and problem-solving skills.
- Ability to work in a rapid-paced environment and adapt to changing priorities.
- Strong analytical and decision-making skills.
- Experience working with international teams and clients is preferred.

About Company

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

How to Apply

If you are a motivated and experienced professional looking to join a dynamic team, please apply for this exciting opportunity.

📌 Team Leader - Operations (Thane)
🏢 TP
📍 Thane