Role & responsibilities

- Branch Operations Management Supervise day-to-day operations to ensure efficiency, accuracy, and compliance.
- Portfolio Security Monitor and safeguard loan and savings portfolios, ensuring timely collection and minimal delinquency.
- Program & Policy Implementation Execute company policies and microfinance programs as approved by the central office.
- Customer Service Maintain strong client relationships and ensure a high standard of service delivery.
- Client & Staff Management Lead, train, and motivate branch personnel; ensure effective client engagement.
- Financial Planning & Reporting – Prepare budgets, forecasts, and performance plans; submit accurate reports within deadlines.
- Market Positioning – Identify growth opportunities and strengthen the branch’s presence in the community.




- Information Management – Maintain accurate and timely records, ensuring integrity of data in systems and reports.

Experience & Skills:

- Minimum 1 year in personnel management, program planning, monitoring, and evaluation.
- Knowledge of lending processes and business analysis.
- Strong oral and written communication skills.
- Proficiency in computer applications.

Personal Attributes:

- adaptable, team-oriented, and committed to development work.
- Responsible, patient, hardworking, disciplined, and fair.
- Analytical, risk-taker, and open to field work.

Job Location

All Kerala requirements

📌 Branch Manager (Ernakulam)
🏢 Harvest Capital Multistate Agro Cooperative Society
📍 Ernakulam