Role & responsibilities

Job Responsibilities:

- Handle inbound calls from international customers.
- Understand customer concerns and provide effective resolutions.
- Deliver exceptional customer service through professional communication.
- Ensure first-call resolution and high customer satisfaction.
- Work in rotational night shifts aligned with US timings.

Eligibility Criteria:

- Education: HSC, Undergraduates, Graduates, and Postgraduates.
- Experience: Freshers as well as experienced candidates are welcome to apply.
- Excellent verbal communication skills in English.
- Comfortable working in rotational night shifts.
- 5 days working with 2 rotational week-offs.

Interview Process:

1. HR Round
2. SVAR Assessment
3. Operations Round

Work Location: - Tech Mahindra Limited Phase 2, Electronic City, Bengaluru- 560100

Perks & Benefits

- Cab facility available for both pick-up and drop (within the service radius).
- Excellent career growth opportunities.
- Agile and professional work environment.

Apply Now

Share your updated CV at:

Diksha Vij
(phone hidden)
[email protected]

OR

[email protected]

Freshers and experienced candidates are encouraged to apply.

📌 International Voice Process Executive (Bengaluru)
🏢 Tech Mahindra
📍 Bengaluru