Role & responsibilities

Handle incoming customer enquiries and leads through calls, WhatsApp, and other channels.

- Understand customer requirements and provide information about residential projects, villas, and plots.
- Explain project features, specifications, pricing, payment plans, and other relevant details.
- Qualify leads based on customer requirements, budget, location, and purchase timeline.
- Coordinate and schedule site visits for prospective customers.
- Follow up with leads regularly and update lead status in the CRM.
- Coordinate with the Sales team and ensure smooth handover of qualified leads.
- Maintain accurate records of customer interactions and follow-ups.
- Assist the Sales team in achieving monthly lead-conversion and sales targets.
- Coordinate with internal teams such as Sales, Marketing,



CRM, Projects, and Accounts when required.
- Provide timely responses to customer queries and maintain a professional relationship with prospects.

Required Skills

- Positive communication and interpersonal skills.
- Strong convincing and presentation skills.
- Customer-focused approach with good follow-up ability.
- Basic knowledge of real estate / construction projects is preferred.
- Good working knowledge of MS Office and CRM software.
- Ability to handle multiple leads and follow-ups systematically.
- Good Tamil and English communication skills preferred.

📌 Presales Executive (Chennai)
🏢 RedBrick Constructions
📍 Chennai