# Job Description: Business Consultant - Actimize
**Location:** Pune, India
**Experience Level:** 47 years
**Employment Type:** Full time
**Reporting:** NICE Actimize Leadership / Servion Partnership Lead
---
## Role Summary
We seek an experienced **Business Consultant specializing in Actimize** to drive customer success, solution design, and implementation excellence. You'll bridge business requirements and technical delivery, partnering with NICE Actimize teams and enterprise customers to maximize platform value across Anti-Money Laundering (AML), Sanctions Screening, and Financial Crime Compliance workflows.
---
## Key Responsibilities
### Customer Engagement & Solution Design
- Lead discovery and requirements-gathering sessions with financial services clients (banks, fintechs, NBFCs)
- Design Actimize configurations and workflows tailored to customer compliance and risk frameworks
- Develop solution blueprints, including case routing, alert tuning, and exception handling strategies
- Translate business problems into Actimize platform capabilities (configuration, integration, reporting)
### Implementation & Delivery
- Manage end-to-end implementation projects: kickoff, configuration, testing, go-live, and post-launch support
- Build and maintain implementation roadmaps; manage scope, timeline, and stakeholder alignment
- Conduct stakeholder workshops and training sessions (Compliance, Operations, IT, Risk teams)
- Own quality assurance and testing strategies; drive issue resolution and risk mitigation
### Partnership & Growth
- Serve as a trusted advisor to customers on AML/sanctions/financial crime compliance best practices
- Identify upsell and cross-sell opportunities within existing customer base
- Collaborate with NICE Actimize product, support, and professional services teams
- Contribute to thought leadership: webinars,
case studies, process documentation
### Operational Excellence
- Maintain detailed project documentation, lessons learned, and knowledge assets
- Support RFP responses and pre-sales activities with technical and business insights
- Mentor junior consultants and delivery teams on Actimize best practices
---
## Required Qualifications
### Technical & Domain Expertise
- **Actimize Platform Knowledge:** Hands-on experience with Actimize configuration, scenario management, case management, alert workflows, and reporting (minimum 3 years)
- **AML / Financial Crime Compliance:** Deep understanding of AML regulations (FATF, local jurisdictions), sanctions screening, KYC/KYC, transaction monitoring, and case investigation processes
- **Banking / FinTech Domain:** Prior experience in banking, insurance, or fintech environments; familiarity with financial crime compliance operations
### Soft Skills & Experience
- **Consulting Mindset:** Customer-centric approach; ability to translate compliance needs into platform solutions
- **Project Management:** Proven ability to deliver multi-stakeholder projects on time and within budget
- **Communication:** Excellent verbal and written English; ability to present to C-suite and operational teams
- **Problem-Solving:** Strong analytical and troubleshooting skills; comfort with ambiguous, complex environments
---
## Preferred Qualifications
- Certifications: CAMS (Certified Anti-Money Laundering Specialist), ACFCS (Actimize platform certification), or equivalent
- Experience with Actimize integrations (APIs, data ingestion, third-party platforms)
- Prior consulting or professional services background
- Exposure to NICE ecosystem (CXone, NICE Compliance, NICE Financial Crime ecosystem)
- Multi-region / multi-geography implementation experience
Regards,
Aravindhan
(phone hidden)
📌 Business Consultant (Pune)
🏢 Servion
📍 Pune